WinPeak CRM is a powerful and very flexible customer relationship solution. It allows to manage effectively all communication channels between the company and a customer, including phone, e-mails, faxes, internet and others ensuring competent, operative, exclusive customer service and customer retention. In order to fulfill the requirements of small and middle-sized companies, a CRM solution must be very flexible and open for the data exchanges with external systems. Thanks to original system architecture, the solution WinPeak CRM meets these requirements very well. The solutions are built with the flexibility to fit the business needs and the adaptability and scalability to change with business over time. The applications are built on open technology, which can be transfered to the customers and partners. Innovative technologies enable easy integration with third-party applications.